Assistant Store Manager

Location: Eichholtz Amsterdam, Pieter Cornelisz Hooftstraat 1, Amsterdam

Type: Full-time

About Eichholtz Amsterdam:
Eichholtz is a leading international brand in high-end interior design. The flagship store in Amsterdam, owned by the Decor Group, is the heart of our brand, where we showcase the latest collections and innovations.  Eichholtz Amsterdam inspires our customers with our timeless and sophisticated designs.

Job description:
The Assistant Store Manager supports the Store Manager in overseeing the daily operations of our high-end furniture store. This role involves managing staff, ensuring excellent customer service, and upholding store standards. The ideal candidate will have strong leadership abilities, excellent organisational skills, and a keen eye for design and luxury retail.

Key responsibilities:

1. Customer Service:
- Ensure a high-end shopping experience for all customers.
- Maintain a clean, organised, and aesthetically pleasing store environment.
- Resolve customer complaints and issues promptly and professionally.

2. Operational Support
- Assist with financial transactions, including daily cash handling procedures.
- Ensure compliance with health, safety, and security regulations.
- Perform administrative tasks with Store Manager such as scheduling, reporting, and record-keeping.
- Contribute to the development and execution of promotional campaigns and events.

3. Inventory Management:
- Monitor and maintain optimal inventory levels.
- Assist in the ordering and receipt of new inventory.
- Organise and manage stockrooms to ensure seamless operation.

Requirements
- Bachelor’s degree in business administration or related field is a plus.
- Proven experience in retail management, preferably in a high-end retail environment.
- Excellent interpersonal and communication skills.
- Ability to handle challenging situations and resolve conflicts.
- Flexibility to work in the weekends.
- Knowledge of furniture and interior design trends is an advantage.
- Fluent in Dutch and English, other languages is a plus.

Skills:
- Customer service excellence.
- Sales and merchandising expertise.
- Organisational and multitasking abilities.
- Problem-solving and analytical thinking.

What we offer
- Competitive salary and retirement benefits.
- Employee discounts on store merchandise.
- Opportunities for professional development and career advancement. 

How to apply:
Candidates who are interested are invited to submit their resume and cover letter to hr@eichholtzamsterdam.com, detailing their relevant experience and why they are a good fit for the role.